We ship all our tamales frozen, with dry ice or ice packs, in an insulated container to ensure they arrive at their destination below 44 degrees. We use either Fed Ex or UPS to ensure they arrive in 3 days or less.
Typically, we ship on Monday, Tuesdays and Wednesday. All orders received by Sunday will ship the following week. Some items, like Hot Sauce, may ship separately.
At this time we are not able to ship to PO Boxes due to carrier limitations. Please be sure to include a physical shipping address with your order to ensure it will be shipped without delay.
Your tamales are packed frozen to below zero degrees, and shipped with dry ice or ice packs in an insulated container. When they arrive any dry ice used will likely have sublimated during travel. If your tamales are not frozen solid, there are a couple ways to determine if they are edible. It is normal for the outer masa to begin defrosting and be soft to the touch, however the center of the tamale should be below 44 degrees. If you do not have the ability to temp the tamale, the center should be cold. If you have any questions, give us a call (520) 398-6282