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Shipping

Got questions about how and when our amazing tamales are shipped. Please review our most frequently asked shipping questions below.
    How are your tamales shipped?
    We ship all our tamales frozen, with dry ice, in an insulated container to ensure they arrive at their destination below 44 degrees. We use FedEx Express air (or ground where it will arrive in 3 days or less).
      When do you ship out orders?
      We strive to ship items as soon as possible.  Generally we will ship within a few days of your order for delivery within 2-3 days of the shipment.  All other goods will ship separately and may ship any day of the week, generally the week following your order.
      How much does it cost to ship?
      Shipping costs vary greatly between the size of box ordered and the distance one lives from our Tucson, AZ facility. Locations that can be reached via ground shipping in 2-3 days or less cost less for shipping than those on the other side of the country. Larger boxes cost more to ship than smaller boxes. You can see what your shipping will cost during checkout, prior to completing your order.
      Why is it so expensive to ship?
      Our tamales are massive!  It is very expensive to ship heavy, frozen products across the country. We are always searching for ways to reduce this cost for you.
      Do my tamales need to be put in the freezer once I receive them?
      Please place them in the freezer as soon as you open the box.  If you do choose to refrigerate your tamales instead, plan on eating all of your tamales within 7 days of receipt.
      Why am I paying for Express shipping?
      We would love to ship everything via ground, however, tamales must arrive within 2-3 days of shipment, some destinations take longer.
      Do you ship internationally?
      At this time we are not able to ship internationally due to import-export restrictions. We only ship in the United States.